Problems with the Excel-Add-In

If you get no error message, GISconnector for Excel does not work anymore and the Add-In in Excel is not loading anymore, the following hints should help you out.

First possible solution:

Close all visible Excel-Windows.
Start the Windows-Taskmanager by pressing the keyboard shortcut Strg+ Shift + Esc.
Go to the tab "Processes".

4. Close all instances of Excel that might still be running. Right-click on the "Excel.exe" file and select "End task".

5. When you are done, restart Excel. The GISconnector for Excel-tab should be available again.

Second possible solution:

Sometimes Excel crashes and deactivates Add-Ins for technical reasons. Try the following:

Go to File / Options / Add-Ins

2. Under "Manage", choose "Com-Add-ins" and press "Go".

3. Inside the Com-Add-Ins menu, verify that the GISconnector-Add-In is activated.

4. Confirm with OK and restart Excel.

Third possible solution:

Sometimes, Excel crashes and for some reasons deactivates Add-Ins permanently. Try the following:

Go to File / Options / Add-Ins

2. Under "Manage", choose "Disabled items" and press "Go".

3. Inside the Disabled-Add-Ins menu, verify that the GISconnector-Add-In is deactivated, close the menu.

4. Restart Excel

If these approaches do not work, please contact your distribution partner or GI Geolabs GmbH.